Maison del Embajador

It’s a renovated old house with a new addition, that is not wonderful but is decent. The pool and garden in the back make up for the bad design in terms of function. Rooms are clean and nicely furnished although the mattress is very firm and pillows too thick and not on the soft side, I asked for another type of pillow and was informed that they had no other option. The elevator didn’t work and I suspect this has been going on for a while as the sign seemed dirty and dusty, they should definitely give a discount when the elevator doesn’t work. My wife has sciatica and my in laws in their seventies had a rough time walking up and down the stairs. The bathroom is very functional and clean and water pressure great, but sometimes the hot water is wonderful and sometimes it goes away. Location is a great thing, but if they bothered to fix the issues it would be almost great. Seems like they own many hotels under the name Kavia and are more interested in profit than quality and service.

The property yard was lush and jungle-like with nice pool to cool off on hot days. The rooms were nice & clean and the aircon was very effective. We enjoyed our stay at Maison del Embajador in the historic center of Mérida a lot, it was a perfect location. Last but not least, we want to say our special thanks to the wonderful staff members Francisco & Emiliano who took so good care of my daughters & me during our visit. It was a pleasure to get to know you, thank you for everything!

My family loved the location of the hotel, it was a short walk to everything we wanted to do in the city.

the way everything is taken care of, friendly staff and importantly clean rooms

The areas around the pool and the general vibe of the place is so relaxing and conducive for reading and writing. Having the Santa Lucia Park right across the street is a great advantage. The next-door coffee place was very nice and letting me have hot water for my tea. I tipped them but they didn’t charge me.